TallerGingell
SMALL BATCH HEIRLOOM CERAMIC TABLEWARE | Plates Bowls
Barcelona, Spain
Shop policies
Last updated on
January 23, 2020
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Hi there. All of our ceramics are produced by us in Barcelona, Spain. You can come see us in person if you're in town. Check out our website for studio and showroom hours. We hope you find something you like in our Etsy shop, if it's online it's in our Esty shop. Have any questions let us know. Below are our Etsy store policies. Hope you find something you like.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
I currently accept PayPal as my preferred payment method. If you wish to pay with a major credit card, PayPal will allow you to do so, even if you do not have a PayPal account. I try real hard at shipping within three days of payment.
Shipping
Shipping Policy
We want you as our customer to be happy with our products. Ceramics are expensive to ship and even more expensive to return.
Our shipments have tracking numbers. We have no control over delays, customs or import taxes, of these we decline any responsibility. When we ship we go to great extra expense and effort to ship all products including customs documentation they may show-up with duties due for your home country.
The goods will be shipped to the delivery address provided by the customer at checkout. If you need the ceramics to be shipped somewhere else please let us know in advance.
Payment can be done by bank transfer, bank card, credit card (Master Card, Visa and American Express), Paypal, and Google Pay. A 50% deposit payment is required to place a custom and made-to-order ceramics order. The other 50% plus the shipping cost will be paid at product completion, before shipment. Taller Gingell is not responsible for any Bank Transfer payment fees. Bank commissions and charges are paid by the customer.
Taller Gingell reserves the right of sales, reproduction, reselling, and distribution of any style or design we produce. We also reserve the right of broadcasting the imagery, on any media and at any time, of all our products. Need permission? Just ask us: eric [!at] tallergingell.com.
Shipping, costs and delivery time
The cost and delivery timeframe of shipments depend on the destination country.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Please be very careful when placing your order.
The user, when purchasing, also pays for shipping. Taller Gingell is not responsible for any Bank Transfer payment fees or unanticipated customs handling fees or duties. Bank commissions and charges are paid by the customer.
Taller Gingell is not responsible for changes of address once the order is placed. The customer is responsible for updating and maintaining their shipping information on tallergingell.com.
After shipping the customer must contact the transport company for address changes.
Additional shipping costs for rejected or returned packages are the responsibility of the customer along with any customs fees.
We want you as our customer to be happy with our products. Ceramics are expensive to ship and even more expensive to return.
Our shipments have tracking numbers. We have no control over delays, customs or import taxes, of these we decline any responsibility. When we ship we go to great extra expense and effort to ship all products including customs documentation they may show-up with duties due for your home country.
The goods will be shipped to the delivery address provided by the customer at checkout. If you need the ceramics to be shipped somewhere else please let us know in advance.
Payment can be done by bank transfer, bank card, credit card (Master Card, Visa and American Express), Paypal, and Google Pay. A 50% deposit payment is required to place a custom and made-to-order ceramics order. The other 50% plus the shipping cost will be paid at product completion, before shipment. Taller Gingell is not responsible for any Bank Transfer payment fees. Bank commissions and charges are paid by the customer.
Taller Gingell reserves the right of sales, reproduction, reselling, and distribution of any style or design we produce. We also reserve the right of broadcasting the imagery, on any media and at any time, of all our products. Need permission? Just ask us: eric [!at] tallergingell.com.
Shipping, costs and delivery time
The cost and delivery timeframe of shipments depend on the destination country.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Please be very careful when placing your order.
The user, when purchasing, also pays for shipping. Taller Gingell is not responsible for any Bank Transfer payment fees or unanticipated customs handling fees or duties. Bank commissions and charges are paid by the customer.
Taller Gingell is not responsible for changes of address once the order is placed. The customer is responsible for updating and maintaining their shipping information on tallergingell.com.
After shipping the customer must contact the transport company for address changes.
Additional shipping costs for rejected or returned packages are the responsibility of the customer along with any customs fees.
Additional policies and FAQs
Custom Items - Are you looking for a special design? Send me an Etsy convo and we can set up a custom listing especially for you.
Custom items can take 2-3 weeks from start to finish. This does not include shipping time. If you need a piece by a certain date, please let me know and I will make every effort to meet that deadline.
During holidays, I get a lot of custom orders and the turn-around time can be longer. Like very very long. I only got two hands, so the earlier the better, please.
Custom items can take 2-3 weeks from start to finish. This does not include shipping time. If you need a piece by a certain date, please let me know and I will make every effort to meet that deadline.
During holidays, I get a lot of custom orders and the turn-around time can be longer. Like very very long. I only got two hands, so the earlier the better, please.
Privacy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared by Taller gingell SCP when you purchase from our Etsy Shop (Taller Gingell). It is essential that you read and accept it before continuing to navigate.
We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy:
We never collect personal information unless it is really necessary to provide the services you require.
We never share personal information about our users with anyone, except to comply with the law or in case we have your express authorization.
We will never use your personal data for a purpose other than that expressed in this privacy policy.
It should be noted that this Privacy Policy may vary depending on legislative requirements or self-regulation, so users are advised to visit it periodically. It will be applicable in case the users decide to fill out any form of any of their contact forms where personal data is collected.
Taller Gingell follows the requirements of the Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Royal Decree 1720/2007, of December 21, known as the Regulation of Development of the Protection of Personal Data. It also complies with Regulation (UE) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of physical persons, as well as with Law 34/2002 of Services of the Information Society and Electronic Commerce.
Personal Information We Do Not Collect from Etsy
When you visit Etsy, they may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
This information may be collected Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
We may collect offline email address, first name and last name of customers that request to be manually added to our mailing list.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that collected generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store where your purchase is recorded. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18. See our Terms and Conditions of Use for further information.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at eric [!at] tallergingell.com or by mail using the details provided below:
Taller Gingell Barcelona
[Re: Privacy Compliance Officer]
Taller Gingell SCP, Carrer de Salvà 71, Baixos, 08004 Barcelona, Barcelona, Spain
Cookies Policy
On this website we collect and use the information as indicated in our privacy policy. One of the ways in which we collect information is through the use of technology called “cookies”. At Taller Gingell, we use cookies for various things.
What is a cookie?
A “cookie” is a small amount of text that is stored in your browser (such as Google Chrome or Apple's Safari) when you browse most websites.
What is NOT a cookie?
It is not a virus, or a Trojan, or a worm, or spam, or spyware, or open windows pop-up.
What information does a cookie store?
Cookies don't usually store sensitive information about you, such as credit cards or bank details, photographs or personal information, etc. The data they keep are of a technical nature, statistics, personal preferences, personalization of contents, etc.
The web server does not associate you as a person but your web browser. In fact, if you usually navigate with the Chrome browser and try to navigate through the same web with the Firefox browser, you will see that the web does not realize that you are the same person because it actually associates the information with the browser, not the person.
What kind of cookies exist?
Technical cookies: they are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous and registered user navigates, basic tasks for the operation of any dynamic web.
Analysis cookies: they collect information about the type of navigation that is realized, the sections that are used the most, products consulted, time zone of use, language, etc.
Advertising cookies: they show advertising based on your navigation, country of origin, language, etc.
What are proper and third-party cookies?
Proper cookies are generated by the page you are visiting and those of third parties are those generated by external services or providers such as Shopify, Facebook, Twitter, Google adsense, etc.
What cookies does this website use?
This website uses its own and third-party cookies. On this website the following cookies are used, which are detailed below:
Our cookies:
Login: Cookies to log in allow you to enter and exit your Taller Gingell account.
Preferences: Cookies allow us to remember your settings and preferences, such as the preferred currency, preferred language and your privacy settings.
Personalization: Cookies help us remember with what people or websites you have interacted, so we can show you related content.
Security: We use cookies to avoid security risks. Mainly to detect when someone is trying to hack your Taller Gingell account.
Third-party cookies:
This website uses analysis services, specifically, Google Analytics to help the website analyze the use made by users of the website and improve its usability, but in no case they are associated with data that the user could identify. Google Analytics is a web analytics service provided by Google, Inc. The user can check the type of cookies used by Google here.
Taller Gingell SCP is a user of Shopify hosting platform, owned by the North American company Shopify, Inc. For such purposes, the use of such cookies by the systems is never under the control or management of the person responsible for the web, they can change their function at any time, and enter new cookies. These cookies don't report any benefit to the person responsible for this website either. For detailed information about how Shopify, Inc uses cookies see their policy located here: https://www.shopify.com/legal/cookies
Social media cookies can be stored in your browser while you are browsing tallergingell.com, for example, when you use the share button of tallergingell in a social network. Below you will find information about the social network cookies that this website uses in its own Cookies policy.
Facebook cookies, see more information in its Cookies policy.
We carry out remarketing actions through Facebook ads, which uses cookies to help us offer specific online ads based on previous visits to our website.
Can cookies be deleted?
Yes, and not only deleted, but also blocked, in a general or particular way for a specific domain.
To remove cookies from a website you must go to the configuration of your browser and there you can search the cookies associated to the domain in question and proceed to its removal.
Cookie settings for Google Chrome.
Cookie settings for Apple's Safari.
Cookie settings for Internet Explorer.
Cookie settings for Mozilla Firefox.
More information about cookies
You can consult the regulation on cookies published by the Spanish Agency for Data Protection in its “Guide on the use of cookies” and obtain more information about cookies on Internet, http://www.aboutcookies.org/.
If you want to have more control over the installation of cookies you can install programs or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose the cookies you wish to allow.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
This Privacy Policy describes how your personal information is collected, used, and shared by Taller gingell SCP when you purchase from our Etsy Shop (Taller Gingell). It is essential that you read and accept it before continuing to navigate.
We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy:
We never collect personal information unless it is really necessary to provide the services you require.
We never share personal information about our users with anyone, except to comply with the law or in case we have your express authorization.
We will never use your personal data for a purpose other than that expressed in this privacy policy.
It should be noted that this Privacy Policy may vary depending on legislative requirements or self-regulation, so users are advised to visit it periodically. It will be applicable in case the users decide to fill out any form of any of their contact forms where personal data is collected.
Taller Gingell follows the requirements of the Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Royal Decree 1720/2007, of December 21, known as the Regulation of Development of the Protection of Personal Data. It also complies with Regulation (UE) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of physical persons, as well as with Law 34/2002 of Services of the Information Society and Electronic Commerce.
Personal Information We Do Not Collect from Etsy
When you visit Etsy, they may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
This information may be collected Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
We may collect offline email address, first name and last name of customers that request to be manually added to our mailing list.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that collected generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store where your purchase is recorded. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18. See our Terms and Conditions of Use for further information.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at eric [!at] tallergingell.com or by mail using the details provided below:
Taller Gingell Barcelona
[Re: Privacy Compliance Officer]
Taller Gingell SCP, Carrer de Salvà 71, Baixos, 08004 Barcelona, Barcelona, Spain
Cookies Policy
On this website we collect and use the information as indicated in our privacy policy. One of the ways in which we collect information is through the use of technology called “cookies”. At Taller Gingell, we use cookies for various things.
What is a cookie?
A “cookie” is a small amount of text that is stored in your browser (such as Google Chrome or Apple's Safari) when you browse most websites.
What is NOT a cookie?
It is not a virus, or a Trojan, or a worm, or spam, or spyware, or open windows pop-up.
What information does a cookie store?
Cookies don't usually store sensitive information about you, such as credit cards or bank details, photographs or personal information, etc. The data they keep are of a technical nature, statistics, personal preferences, personalization of contents, etc.
The web server does not associate you as a person but your web browser. In fact, if you usually navigate with the Chrome browser and try to navigate through the same web with the Firefox browser, you will see that the web does not realize that you are the same person because it actually associates the information with the browser, not the person.
What kind of cookies exist?
Technical cookies: they are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous and registered user navigates, basic tasks for the operation of any dynamic web.
Analysis cookies: they collect information about the type of navigation that is realized, the sections that are used the most, products consulted, time zone of use, language, etc.
Advertising cookies: they show advertising based on your navigation, country of origin, language, etc.
What are proper and third-party cookies?
Proper cookies are generated by the page you are visiting and those of third parties are those generated by external services or providers such as Shopify, Facebook, Twitter, Google adsense, etc.
What cookies does this website use?
This website uses its own and third-party cookies. On this website the following cookies are used, which are detailed below:
Our cookies:
Login: Cookies to log in allow you to enter and exit your Taller Gingell account.
Preferences: Cookies allow us to remember your settings and preferences, such as the preferred currency, preferred language and your privacy settings.
Personalization: Cookies help us remember with what people or websites you have interacted, so we can show you related content.
Security: We use cookies to avoid security risks. Mainly to detect when someone is trying to hack your Taller Gingell account.
Third-party cookies:
This website uses analysis services, specifically, Google Analytics to help the website analyze the use made by users of the website and improve its usability, but in no case they are associated with data that the user could identify. Google Analytics is a web analytics service provided by Google, Inc. The user can check the type of cookies used by Google here.
Taller Gingell SCP is a user of Shopify hosting platform, owned by the North American company Shopify, Inc. For such purposes, the use of such cookies by the systems is never under the control or management of the person responsible for the web, they can change their function at any time, and enter new cookies. These cookies don't report any benefit to the person responsible for this website either. For detailed information about how Shopify, Inc uses cookies see their policy located here: https://www.shopify.com/legal/cookies
Social media cookies can be stored in your browser while you are browsing tallergingell.com, for example, when you use the share button of tallergingell in a social network. Below you will find information about the social network cookies that this website uses in its own Cookies policy.
Facebook cookies, see more information in its Cookies policy.
We carry out remarketing actions through Facebook ads, which uses cookies to help us offer specific online ads based on previous visits to our website.
Can cookies be deleted?
Yes, and not only deleted, but also blocked, in a general or particular way for a specific domain.
To remove cookies from a website you must go to the configuration of your browser and there you can search the cookies associated to the domain in question and proceed to its removal.
Cookie settings for Google Chrome.
Cookie settings for Apple's Safari.
Cookie settings for Internet Explorer.
Cookie settings for Mozilla Firefox.
More information about cookies
You can consult the regulation on cookies published by the Spanish Agency for Data Protection in its “Guide on the use of cookies” and obtain more information about cookies on Internet, http://www.aboutcookies.org/.
If you want to have more control over the installation of cookies you can install programs or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose the cookies you wish to allow.